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FREQUENTLY ASKED QUESTIONS
1. What type of salespeople can I expect to deal with?
2. How can I improve my discount?
3. Once I place my order, how fast and by what methods can I receive my order?
4. Do you offer package deals?
5. Are you competitive with pricing from the home centers?
 

 
1. What type of salespeople can I expect to deal with?
Experienced knowledgeable and licensed professionals that have been in the business for decades are available to answer even your smallest questions.
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2. How can I improve my discount?
Your discount can improve increases the volume of business that you do with our company. The more you spend the more you save.
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3. Once I place my order, how fast and by what methods can I receive my order?
Customer can pick up the order in the warehouse which is located on 36-18 Greenpoint Avenue, Long Island City, NY from the hours of 9AM to 5PM, unless other arrangements are made. Always call before you come to confirm it is ready.
 
Valley Truck Delivery is available within 20 miles of the warehouse. Additional fees may apply. Depending if we have all your ideas in stock, delivery can be same or next day.
 
Air or Ground delivery: depending on your selections and location, please see Shipping Policy.
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4. Do you offer package deals?
Yes, please see our selection packages under each category.
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5. Are you competitive with pricing from the home centers?
Yes, because we are direct with many vendors, we do not share the overhead of more home centers therefore we are more affordable.
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